March 07, 2023
With many firms yet to launch a mobile app for their savings customers, Monstarlab’s David Titterton, Engagement Director – Banking, Insurance and Financial Services, makes the case for making this leap into the digital ...
August 19, 2022
The regulator expects every firm to do its duty New Consumer Duty regulations firmly place the customer at the front and centre of financial services. In viewing the Duty as a customer experience imperative rather tha...