The United Kingdom

Expert Insights

March 07, 2023

Why a savings mobile app is now a must-have for every bank and building society

With many firms yet to launch a mobile app for their savings customers, Monstarlab’s David Titterton, Engagement Director – Banking, Insurance and Financial Services, makes the case for making this leap into the digital era in 2023.   Current State o...

Financial Services Strategy

February 14, 2023

Vertical by Construct, Horizontal by Design

By Kevin Telford, Strategy Consultant – Banking, Insurance, and Financial Services at Monstarlab Organising Business by the Global Industry Classification Standard created in 1948 is one of the leading methods alon...

Banking & Insurance Digital Transformation

December 12, 2022

From inspiration to application: how can smart cities finally become mainstream

A review of the 2022 Smart Cities Expo World Congress in Barcelona A few weeks ago, 20,000 people from 134 countries descended on Barcelona for Smart Cities Expo World Congress. Once again, there was a palpable sense of...

Smart Places

Attendees at a trade show.

October 03, 2022

Transforming Healthcare with Technology

Our thoughts from HETT 2022. In September 2022, Monstarlab joined 4,500+ other digital health professionals and practitioners at Healthcare Excellence Through Technology (HETT) to consider how cutting edge technology can...

Health & Life Science

Outside of a UK Bank

August 19, 2022

What the new Consumer Duty regulations mean for firms in the UK.

The regulator expects every firm to do its duty New Consumer Duty regulations firmly place the customer at the front and centre of financial services. In viewing the Duty as a customer experience imperative rather than a...

Banking & Insurance Customer Experience

August 18, 2022

The Digital Canvas – Beyond the Digital Front Door

Paint me an immersive, engaging healthcare ecosystem using a digital canvas: the journey begins with an omni-channel, human-centric digital front door. They say that change is often driven by necessity, which was certai...

Health & Life Science

Levelling Up Newcastle Bridge

June 21, 2022

Powering the Levelling Up agenda

When Monstarlab opened the office in Newcastle upon Tyne in November 2021 we recognised that the city is on the cusp of a major renaissance. With the raw outdoors on its doorstep, a low cost of living, a diverse talent p...

Smart Places Digital Transformation

a student working in her laptop in smart campus

June 20, 2022

The Rise Of Smart Campuses

The role of the university campus has evolved in recent years. While it remains principally a place of learning, campuses are today also a central hub for socialising, living and research.  Beyond the student body alone,...

Smart Places

June 16, 2022

Q&A with Oliver Todd, Delivery Consultant

It is time for another employee story – meet Oliver Todd, Monstarlab’s Delivery Consultant. Oliver, one of the true veterans of our company (and a soon-to-be dad!), shared with us his aspirations, discussed w...

Culture

two students learn at smart campuses

June 14, 2022

Putting User Experience First – Understanding Smart Campuses

In recent years, the role of the university campus has evolved. While it remains principally a place of learning, campuses are today also a central hub for socialising, living and research.  Beyond the student body alone...

Smart Places Sustainability