Improving Sales and Distribution Through eLearning

Cases
Improving Sales and Distribution Through eLearning

As a luxury brand, Tempur was challenged by third-party retailers not delivering the same level of service and expertise as their product and brand promised. With high costs related to training sessions and a more mobile sales team, they were looking for a smarter solution. They also had an objective of becoming the world’s favourite mattress and pillow brand.

Through motivating eLearning that leverages gamification dynamics on a device staff were familiar with, Tempur was able to educate retailers in a creative and engaging way. The app has increased top-of-class mentality amongst sales personnel, as well as securing a higher level of service. It has also provided country managers with valuable statistics and knowledge of their sales team.

13 Minutes Average Usage Time.

93% Return Use.

60.000 Screen Views per Month

The Partnership.

Taking Part in Tempur’s Digital Transformation, Optimising Sales and Marketing Processes

Through the project, Tempur was made aware that a digital transformation was needed for the entire organisation, and Monstarlab has been a big part of that process via optimising their internal and external processes. The app has resulted in an optimisation of their communication and sales and marketing processes:

Raising awareness and the level of knowledge
Improving communication and providing user data
Training and onboarding provided by Monstarlab

Languages

Swift

Java

Tech

Alamofire

Blobfish

Codemine

Kingfisher

SnapKit

GSON

OKHTTP

Butterknife

Glide

JUnit

Laravel

Guzzle

Linux

NGinx

MySQL

Redis

Beanstalkd

Integrations

Urban Airship

Google Analytics

Bugsnag

NStack