With our client continuously expanding their operations across borders under a largely analogue approach, challenges surrounding achievement of modern service efficiency likewise continued to surface. In this particular case, traditional ways of working could no longer adequately support their Phage Testing Service as they have in the past.
Functions such as manual bookkeeping, test request processing, and sorting through legacy systems for urgent information were becoming increasingly challenging to keep up. Not to mention how this slows down production processes beyond data management.
To address such issues, Monstarlab pushed for the end-to-end modernisation of the Phage Testing Service composed of the succeeding features.