Americas

Customer Experience

September 27, 2023

Kiosk Culture: Designing Elevated Food & Dining Experiences

The relationship between brands and customers is always shifting. Gradual evolution in customer preference is typical, but for some industries, the global pandemic forced digital transformation into high gear. In 2019, it was good for restaurant busi...

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May 24, 2023

Data and Behavioral Science: The key to reducing claims and costs in health insurance?

This paper is part of our new Industry Perspective Series, read the full report here.   Health insurers are facing pressure from two directions. The costs of providing health services are rising thanks to higher inf...

Artificial Intelligence BFSI Customer Experience Health & Life Science

Digital therapeutics

May 23, 2023

Navigating the Digital Therapeutic Landscape: Challenges and Opportunities

One of the biggest challenges facing humanity in healthcare today is the rising cost of healthcare treatments. With the increasing prevalence of chronic diseases and an aging population, healthcare systems are under pres...

Customer Experience Design Digital Innovation Health & Life Science Patient Care

Trish Martin Americas

July 29, 2022

A Q&A with Trish Martin, Head of Product & Strategy for the Americas

A Q&A with Trish Martin, Head of Product & Strategy for the Americas   Monstarlab Americas is excited to welcome our newest addition to our growing team. Trish Martin comes onboard as the Head of Product &am...

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January 27, 2020

Four Technology Trends that will Shape the Financial Sector in 2020

By Annette Truong Poulsen, Senior Marketing Manager, Monstarlab How to stay relevant in the debanked consumers’ minds There is no doubt that the development of technology is moving at a rapid pace no matter which ind...

Customer Experience

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