September 27, 2023
The relationship between brands and customers is always shifting. Gradual evolution in customer preference is typical, but for some industries, the global pandemic forced digital transformation into high gear. In 2019, it was good for restaurant busi...
May 24, 2023
This paper is part of our new Industry Perspective Series, read the full report here. Health insurers are facing pressure from two directions. The costs of providing health services are rising thanks to higher inf...
Artificial Intelligence BFSI Customer Experience Health & Life Science
May 23, 2023
One of the biggest challenges facing humanity in healthcare today is the rising cost of healthcare treatments. With the increasing prevalence of chronic diseases and an aging population, healthcare systems are under pres...
Customer Experience Design Digital Innovation Health & Life Science Patient Care
July 29, 2022
A Q&A with Trish Martin, Head of Product & Strategy for the Americas Monstarlab Americas is excited to welcome our newest addition to our growing team. Trish Martin comes onboard as the Head of Product &am...
BFSI Customer Experience Digital Culture Digital Experience Design Featured Our Team Product Management Product Strategy Technology
January 27, 2020
By Annette Truong Poulsen, Senior Marketing Manager, Monstarlab How to stay relevant in the debanked consumers’ minds There is no doubt that the development of technology is moving at a rapid pace no matter which ind...