Global

Hunter Douglas

Raising Home Comfort to New Levels with IoT Technology

Leading global home solutions brand, Hunter Douglas, takes customer experience to new heights with exceptional Bluetooth Mobile IoT integrated window covering products.
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Hunter Douglas, renowned for producing top of the line window coverings, launched a new brand of technology-infused products called Bliss. Looking to contend in this steadily growing niche, they tapped Monstarlab to help them design an awesome user experience.

The Monstarlab team took on the challenge; from designing the user interface, mapping user experience, to deploying intricate product integrations. The team took into account ease of use, device compatibility, and even power consumption, which led them to decide on using Bluetooth technology as the main IoT component for the mobile application. The synergy between Hunter Douglas’ engineering & product team and Monstarlab tech team was exceptional, bringing the mobile solution available to the market in as little as 4 months.
MVP launched in only 4 months

Improving Smart Blinds’ Customer Experience

Motorized smart blinds are not an entirely new line of products. There are brands who have launched their own product lines to varying levels of success. However, customers encounter inconsistent product experience. Citing complicated set-ups, failed pairings, and unsatisfactory mobile app experience.

Hunter Douglas launched Bliss, its own line of technology-powered window coverings. They wanted to offer a better experience to stand out and commissioned Monstarlab for an end-to-end engagement. Taking on every part of the project from user experience architecture, design, app development, integrations and calibrations, up to deployment.

Working under agile methodology, the team had weekly check-ins that allowed for quick progress and resolution of issues. Extensive functionality set-ups were rigorously done for optimum user experience. The close collaboration culminated in the quick launch of the MVP.
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App supports over 8 different hardware products and counting

Supports control modes such as tilting and bottom-up

About Hunter Douglas

Hunter Douglas, formally established in 1946, is a leading global enterprise engaged in manufacturing and distributing a wide range of window blinds and coverings as well as architectural products. The company’s head office is located in Rotterdam, the Netherlands, while the management office is in Lucerne, Switzerland.

Hunter Douglas has operations in over 100 countries, employing more than 2,000 people worldwide, and posting earnings of around $3.7 Billion US Dollars in the past year.

The company has introduced several innovations in the industry including those directly concerning child safety and energy efficiency. They are continuously growing their product portfolio and started venturing into technology-infused solutions such as their recently launched smart blinds brand Bliss.

The Partnership

Still Working to Make Better Experiences

The partnership between Hunter Douglas and Monstarlab spans continuing additional functionality improvements such as adding in new products, onboarding dealers onto their white-labelled mobile app, and future developments. Ensuring consistent service quality through a strong relationship.

Languages

  • Java
  • Kotlin
  • Swift
  • Vapor

Tech

  • Bluetooth
  • Siri Voice
  • Google Voice
Voice integration for Siri and Google Assistant

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