Global

Danske Bank

An Award-winning Customer-centric Platform

Monstarlab has worked with Danske Bank since 2015 to help create their Sitecore solution, taking full advantage of the personalisation opportunities.
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Danske Bank is Denmark’s largest bank. Their overall strategy involves providing the best customer experience on the market. They realised that a new website was needed to support this. Their old homepages were designed from an inside-out perspective was company-centric and sales-focused. They needed to shift focus from products to the support of financial decisions; advise and inspire vs. educate. Monstarlab worked closely together with the team in Danske Bank to launch a customer-centric platform maximising the opportunities of Sitecore.
69% of visitors browse the new life event pages, vs. 31% browsing the product information.
Content publication time reduced from hours to only seconds.

90% Positive Customer Feedback.

The Tech.

Fully Automating the Platform and Hardening Security.

By removing almost all the manual configuration steps Monstarlab has helped ensure that all aspects of installing and configuring the Sitecore Experience Platform is fully automatic and security hardened. This includes all infrastructure components of the experience platforms: Content Management and Delivery servers, xDB (Mongo), SOLR, ExM, and SQL Server.

Languages

  • Mongo xDB

Tech

  • SOLR
  • ExM
  • SQL Server

Integrations

  • CRM
  • Banking Back End Systems
  • Business Intelligence
  • Data Management
56% increase in leads.

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