The United Kingdom

Create Compelling User Experiences

Build relationships with your customers

Brilliant technology puts people first, whether they are completing an online purchase, or entering sales figures as part of a mobile workforce. We combine service design, qualitative user research and the latest technology to create highly compelling personalised user experiences that delight and motivate, whatever the goal. User research will become the heart of your product development, using the latest analytics and iterative design. The fine-tuning never stops.
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James Hall is a creative digital leader with 25 years’ experience in strategy, innovation, service and experience transformation. He leads our growth and client engagement functions in the UK and also heads our Newcastle office. He is passionate about using technology and the latest market thinking to create solutions that transform experiences; delivering value for clients, their customers and employees, and society. He has worked across a range of clients in banking, customer service, utilities, manufacturing and government, and has a particular specialism in Smart Places.
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