James Hall is a creative digital leader with 25 years’ experience in strategy, innovation, service and experience transformation. He leads our growth and client engagement functions in the UK and also heads our Newcastle office. He is passionate about using technology and the latest market thinking to create solutions that transform experiences; delivering value for clients, their customers and employees, and society. He has worked across a range of clients in banking, customer service, utilities, manufacturing and government, and has a particular specialism in Smart Places.
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