Through a series of collaborative workshops, Monstarlab understood how Aqualisa wanted to differentiate themselves in the market and position themselves ahead of their competitors by utilising Smart technology. Offering a seamless, personalised customer experience was a top priority to retain their leadership within the high-end shower market. Monstarlab presented a roadmap to achieve these goals and create the best experience for Aqualisa’s customers.

The solution required interfacing with custom built shower hardware and firmware, and engineering an extremely low latency communication between the shower device and the smart shower platform in order to minimise friction. Monstarlab developed native iOS and Android mobile applications to securely connect and start the Aqualisa smart shower and a scalable IoT infrastructure to allow the platform to grow with the success of the product. A key challenge was guiding the user through the process of connecting the shower to the internet via the mobile application, however this was navigated by thorough user testing to create a compelling user experience.

Following the successful launch of these products, Monstarlab implemented a product analytics framework so that future decision making is driven by data and will lead to better ROI. Monstarlab is continuing to work with Aqualisa to extend their smart shower proposition and keep them positioned as market leaders.