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Putting People at the Heart of Smart Places Development

Keeping customer experience at the forefront of your decision making is key to developing Smart Places. From construction companies to building management firms to local governments, all those involved in developing Smart Places have the opportunity to use the latest technologies to provide a greater digital experience and quality of life for their customers.

Wherever you are on your digital journey, we can help you to explore and design innovative Smart Place solutions that delight your customers and create spaces that are a joy to live, work and visit.
Our experts' insights on key vertical challenges
Visit Thought Leadership
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Monstarlab Marketing — 5 min. read
Creating Smart Places for All. Considering Digital Inclusion and Accessibility Needs in 2022 and Beyond
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“The service technology we’re developing challenges the industry status quo. Our approach is creating a global-digital ecosystem to provide the customer with more information and improved uptime.”

- Tony Black, President Otis Services

Driving Transformation Rooted in Data and Human-Centered Design

A thorough understanding of customer behaviour informed by rich data allows for the development of highly personalized and relevant technologies. Creating smart places that address prevailing customer needs yet are built with agility to adapt to shifts in key social behavioural patterns.
Digital Strategy and Transformation