Saudi Arabia

Mashreq Bank

All-new Retail Banking Platform Built on Sitecore 9.3

Rapid development and launch of a new banking platform for the UAE’s best consumer digital bank.
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Mashreq Bank wished to replatform their digital retail banking products to provide the foundation of a truly personalised digital customer experience. They chose Sitecore as their preferred experience platform, and partnered with Monstarlab. In addition to integrating an evolved corporate identity, they required a rapid execution to support their ambitious growth plans as well as to build their own Sitecore capability internally to power self-sufficiency, the deadline for handover to their internal development team was within 6 months.
Despite facing the challenges of COVID-19, we were able to launch the site within 5 months, and build an internal foundational core team at Mashreq.
User focused customer journey through optimised pages have significantly increased page views and conversions.
Time for content publication reduced to seconds from hours with the latest version of Sitecore - 9.3

Security and testing is much more robust through Azure DevOps - Microsoft's Cloud Computing Platform - deployment pipeline.

The Future

Pushing for more Digital Touchpoints in Banking

Mashreq and Monstarlab are looking to the future, with the ultimate goal harnessing the power of Sitecore for personalisation across their retail banking experience.

Languages

  • .NET
  • Typescript
  • GraphQL

Tech

  • Azure
  • Sitecore
  • NodeJS
  • SSQL
  • SOLR
  • IdentityServer

Integrations

  • Google Services
  • Banking