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Raising Home Comfort to New Levels with IoT Technology

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Hunter Douglas is an interior design manufacturer headquartered in Rotterdam, Netherlands. It is a global company with business operations in 100 countries worldwide and is popular as a premium brand that creates comfortable spaces. Monstarlab's European office participated in the development of an IoT solution that allows users to open and close the company's blinds and curtains using their smartphones, from the planning stage. We were responsible for all processes from UX research, UI design, app development, to operation.

Challenges:

As digitalization in the furniture industry progressed, low-priced furniture manufacturers, focusing on cost-effectiveness, began to rapidly introduce blinds with IoT functionality. For Hunter Douglas, which had established itself as a luxury brand, product development to maintain a competitive advantage became an urgent necessity.

The existing IoT solutions offered by the company were a traditional form that used an IoT bridge to connect devices to the internet. As a result, the initial setup time was long, and multiple devices were required, presenting challenges in terms of both usability and cost.

The project emphasized achieving a simpler IoT integration than before without compromising the brand. There was a need for app development that worked in conjunction with the products, forming the core of a new smart blind brand rollout.


Solutions:

Monstarlab proposed using Bluetooth for the IoT components. This enabled direct connection between the motorized blinds and the app, realizing a simple UX that eliminated unnecessary devices. Users could not only control the blinds like a remote control but also monitor the curtain status on their smartphones.

We also incorporated a setup mechanism using QR code scanning, eliminating the hassle of initial setup for users. Features such as group management of multiple blinds, timer settings for blind opening/closing and dimming (automatic operation with day and time specifications), and support for voice assistants were included to enhance usability.

Client

Hunter Douglas

Industry

Consumer


Results:

The app, compatible with over eight types of hardware, was launched in just four months. By implementing a system that allows brand color switching via dealer code input and supports products from affiliated companies, we achieved a significant milestone.

Monstar Lab's European office continues to maintain a strong partnership with Hunter Douglas. We are dedicated to providing ongoing support, aiming to further enhance service quality through new feature additions and adaptations for new products.

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