Partnership for Innovation in Digital App Services

A renowned life science enterprise collaborated closely with Monstarlab to develop and mature an innovation funnel for the company’s digital app services. This partnership supports a wide range of the company's internal apps, including:

• Solutions for sales teams
• Clinical trial programs
• Tools for healthcare providers to engage with patients

These apps aim to reduce digital service complications and enhance the patient experience while documenting superior product quality in the market.

Objective: Better Digital Solutions for Medical Equipment Users

The company sought to create improved digital solutions for users of traditionally cumbersome personal medical equipment. A critical tool was needed to retain patients, as many discontinue treatment within the first five years due to complications and lack of routines.

Encouraging Patient Initiative and Control

The solution involved developing companion apps with relevant functionality and tools to help users establish and maintain healthy routines. By offering more control and reducing treatment complications, patients could experience significant improvements in quality of life, avoid hospitalization, and derive greater benefits from their physical products.

Rapid Innovation and Pilot Development

With a rapid pace of innovation, two pilot versions of the apps were designed and built within 2-3 months.

Results

• 82% of users said they would recommend the app.
• 56% of all pilot users say it’s easier to follow routines with our solutions.
• 44% of all users say they feel more in control using our bespoke products.