United Arab Emirates


A Functional Work Tool for 700+ Drivers in Denmark

Through an agile development process, Monstarlab worked together with GLS to launch a new and improved tool for scanning and collecting data on route, based on user feedback.
Being the third biggest distributor of parcels in Europe GLS always seeks to create and establish an easy, fast, and functional work environment for their employees. Having the goal of being a fast and secure parcel delivery and return, GLS consulted us to help them create a new tool to easily scan parcels and collect data throughout the route. The support of their original device has stopped and drivers have been complaining about the weight and functional features. Therefore, we were asked to develop an app for the device not only as a substitution but as an improvement to the previous one.

An Agile Process Secured the Most Effective Result as Possible.

In Monstarlab we believe in an agile process. This agility secures the most effective end result possible. GLS was responsible for the back-end development in the app and wanted us to manage design and front-end development.
Right after being contacted by GLS, we arranged an innovation sprint, where we worked together on pinpointing the features necessary for drivers to perform in a fast, easy, and effective manner. On day five we had a prototype available to introduce to a group of drivers. Based on the gathered user data we started designing and building the app.

Faster and more efficient for drivers in their daily work.

About GLS.

GLS is one of Europe’s largest distributor of parcels, with a presence in 41 European countries and 8 states in USA. GLS’s core expertise is linking the countries of Europe and providing comprehensive coverage. Besides parcel delivery and express services, the company offers, depending on the country, logistic services ranging from warehousing to freight services (cargo and pallets). They had a revenue of 3.3 bn. € in 2018/2019, 18.00 employees, and over 200.000 customers across their businesses and markets. In Denmark they had over 800 vehicles, 1600 ParcelShops and over 6000 customers in 2018/2019.

The Partnership.

A Strong Partnership Developed Through Time.

GLS and Monstarlab embarked on a partnership on streamlining the delivery services across Denmark. The next steps will be to continously optimise the solution, bug fixes, updates as well as adding new valuable features.


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