Leading up to the Covid-19 pandemic, the adoption of emerging digital technologies in the healthcare sector was muted. But the challenge of delivering private healthcare during a time of social distancing and remote working led to the rapid implementation of new digital tools, ecosystems, and approaches to every level of care delivery. The pandemic also highlighted health inequalities and discrepancies in care across geographies and groups of patients. Some of which could be solved by meaningful and empathic digitisation.
It is no exaggeration to say that the rise of innovative technologies in the private healthcare sector will be game-changing. Business models that were previously dominated by manual processes, cumbersome delivery models, in-person consultations, and disjointed systems are set to be transformed by digital approaches that create efficiencies, promote great patient experiences, and allow for expanded and enhanced services.
As the healthcare sector becomes disrupted by digitalisation, providers must seek to adopt and implement innovations as they become available.
In this Private Healthcare report, we discuss four key areas where technology has the potential to be truly revolutionary, both for providers and patients.
- Learn from the retail and banking sectors by putting the patient experience at the heart of private healthcare.
- Make healthcare as personal as possible, tailoring it to people’s needs and gaining a full perspective of their lifestyle and health.
- Build efficient ecosystems that increase staff productivity, automate clerical tasks, boost morale and reduce burnout.
- Take advantage of cutting-edge innovations to implement mobile services and take advantage of robotics and AI and other smart technologies.
Embracing new trends as they emerge and adopting new approaches to care delivery are vital to improving outcomes and being competitive in a sector where digital disruption is only in its infancy. Get the latest insights here.